Shipping policy

Where we ship

We ship to addresses in the United States.

Shipping cost

Shipping within the US is free on every order. No minimum order value.

Delivery time

Delivery usually takes 4–6 business days from the day you place your order (Monday to Friday, excluding US federal holidays). Orders placed on weekends or holidays are processed on the next business day.

Tracking

As soon as your order ships, you'll receive a shipping confirmation by email with a tracking link.

Taxes

Applicable sales tax is calculated at checkout based on your shipping address.

Delayed or lost packages

If your tracking hasn't updated for 5 business days, or your package hasn't arrived within 10 business days, contact us through our contact form with your order number. If a package is lost in transit, we'll send a replacement at no cost.

Wrong address

Please double-check your shipping address at checkout. If you notice a mistake, contact us right away through our contact form – we can change the address until the order has shipped.

Contact

Lidsana (owner: Denis Girod), Maispracherstrasse 35, 4312 Magden, Switzerland · contact form